WHAT DO I DO IF I HAVE A PROBLEM WITH A PRODUCT?

< Back to Product

First of all, consult the manual of the equipment as many doubts cab en solved by consulting the technical information on how to use the product.

If after consulting the manual the problem persists, you must open an incident and give our After-Sales team have all the information and they can then give you the instructions on how to proceed. Opening an incident is very easy, you just have to follow these steps:

  1. Access your Quirumed Account
  2. Go to the AFTER SALES section
  3. Fill in the form with your purchase information and attach photos and / or videos of the problem
  4. Send the form

  1.