WHAT ARE THE GENERAL TERMS OF THE WARRANTY?

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We summarise below the most frequent queries about the warranty:

  1.  The warranty is for 3 years for individual consumers and 1 year for professionals and freelancers, from the point that the delivery is made.
  2. Within the first 6 months, when the product repair is necessary, Quirumed will collect the product and bring it here to our facilities for our technical service to review. After the first 6 months we will give you instructions to send the product to us and have it reviewed by our Technical Service. We will then send it back to you once the item has been repaired.
  3. Consumable parts such as batteries, cables, batteries, light bulbs, fuses, accessories. etc., do not enter into warranty.
  4. In case of a defect caused by misuse, the repair and delivery will be charged to the customer.
  5. To activate the warranty, you must open an incident in Aftersales and inform us of the problem.
  6. You can see all the Conditions of Purchase here.